When paying by direct debit (EFT), please place in the description the dates booked and house name.

Deposits are accepted on the basis of current rental and conditions for the premises and is subject to any increase in rental or change in conditions as may be notified by the owner or agent prior to the commencement of the letting. (Every reasonable endeavour will be made to offer alternative accommodation should this occur).

All credit card transactions incur an additional transaction fee of $30 which is non-refundable should you cancel.

All payments are to be made in full before occupancy.

A booking fee will apply to all bookings. The booking fee is in addition to the rental of the property and any other charges incurred throughout your holiday in the property. Booking fees must be paid in full prior to the holiday commencing or gaining access to the property.

A BOND of a minimum $300 must be taken on all bookings.

Refunds following cancellation may only be available if and when the period cancelled is fully rebooked for the total period and equal amount of tariff. Refunds may be subject to a cancellation fee. The booking fee is not refundable. Any credit card fees are non-refundable.

Holiday premises are available after 2.30pm on the day of arrival and are to be vacated by 10:30 am on the day of departure. Please advise if you are arriving after 7:00pm, otherwise you may not be provided access to your booked property.

Bookings are made in good faith by our agency but we cannot be held responsible for actions taken by the owner of the premises, which are outside our control.

All descriptions of the premises by the agent is made in good faith but no responsibility will be accepted for misrepresentation, errors or omissions.

Our aim is to maintain a high standard of accommodation but we must point out that these properties are privately owned and are furnished to the individual owner's standard.

On arrival should the property be found not to be to an appropriate standard of cleanliness or require maintenance, please phone us within 24 hours in order for staff to rectify the situation. Please call us if maintenance is required during your stay.

If you lock yourself out of your holiday property and we do not respond to your calls (after hours) please call the locksmith and pay him directly for this service.

The guest agrees to allow the Agent or his nominee to enter the property to arrange necessary repairs.

If a gas bottle becomes empty during your stay, please use the Swap’n’Go service at your nearest petrol station. Send a copy of the receipt to us and we will reimburse you.

If any beds are found to have been used without linen a $20 per bed fee applies.

Rubbish and recycling bins are to be left on the kerb on the designated rubbish collection day (refer fridge notes or compendium) and brought in the next morning. Excess rubbish, bottles etc. must be taken with you on your departure. If the bins have not been put out for collection or excess rubbish is left at property, there will be a service fee charged for removal by contractor.

Your co-operation in leaving premises in a clean and tidy condition would be appreciated. If premises are not left in a tidy condition, an additional cleaning fee will be charged. Premises are to be left as found. Failure to this will incur a bond charge.

All BBQs and fire pits are to be cleaned on departure. If you arrive to find them dirty, please notify staff ASAP. Otherwise, there is a $50 charge for not cleaning these items.

Breakages, damages, stained/soiled linen and lost keys are to be reported immediately and paid for, to permit replacement. Should they not be reported and discovered upon the bond check your full bond amount will be held for further investigation.

All bed, bathroom & table linen is provided (unless otherwise stated). Guests are required to provide their own beach/pool towels.

Under no circumstances are animals allowed on or inside the premises (unless otherwise arranged or stated on the properties web page). Should permission be granted for a pet to stay, you may be subject to a higher cleaning fee or higher bond. If a pet is found at the property without prior approval; you may face immediate eviction or additional fees.

Noisy parties will not be tolerated and may lead to immediate cancellation/eviction of the booking with no refund and full loss of bond. There is to be no excessive noise past 10pm in all our holiday rental properties.

Use of spas or pools after 10pm is not permitted.

No person on the premises shall be guilty of conduct that is a nuisance to adjoining or neighbouring occupiers.

If a noise complaint is made by a neighbour after the noise restrictions curfew of 10.00pm and an agent or police are called out to the property then you will forfeit your full bond and risk being evicted without refund. If the complaint is not warranted then the charge will be waived.

The premises when let as a holiday house are rented to accommodate only the number of persons for which there is bedding provided and for the period stated. The number of occupants must not exceed the number of beds. Overloading will result in immediate cancellation of the booking.

All properties are non-smoking properties (both inside and outside on balconies). Smoking in any property is cause for an immediate non-release of the bond taken for each booking.

You are renting a property with all utilities included. Excessive power use (more than the average of 18 KW per day) will not be tolerated and will result in the immediate cancellation of our agreement without recourse.

In home units, Strata Title By-Laws and Regulations must be observed. Parking is only permitted in designated locations.

No responsibility is taken for guests personal property left on the premises.

Non-compliance to our Terms & conditions may result in termination of your booking or a loss of your bond.

Disclaimer – Take A Break Holiday Rentals do not accept liability in contract or intort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or the events which are

beyond our control, or which are not preventable by reasonable diligence on our part including, but not limited to war, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of Government or of any other authorities, accidents, theft to or failure of machinery or equipment or industrial action.

Summer and Easter bookings: Please advise us by the Wednesday following your arrival if you wish to rebook the same property for the same period next year or at any other time during the next year.

If you require additional information please call us on 0416 000 678 or 0414 516 120